Frequently Asked Questions

  • What HVAC services do you offer?

    At The Cool Guys, we specialize in a wide range of HVAC services for both residential and commercial properties. Our primary services include:


    Furnace Installations

    We help you choose and install the perfect furnace for your home or business, ensuring efficient heating.

    Central Air Conditioning Repairs

    Whether your AC is malfunctioning or needs a routine repair, we

    re here to help restore cool comfort.

    Commercial HVAC Repairs and Maintenance

    We provide expert repair and ongoing maintenance for HVAC systems in commercial properties, ensuring that your business runs smoothly year-round.

  • How do I know if my furnace needs repair or replacement?

    Signs that your furnace might need repair or replacement include:


    Strange Noises: Banging, rattling, or whistling sounds.

    Inconsistent Heating: Rooms or areas of your home are much colder than others.

    Increased Energy Bills: A sudden spike in heating costs could indicate that your furnace is not operating efficiently.

    Age of Furnace: If your furnace is over 15-20 years old, it might be time to replace it, especially if repairs are becoming frequent.

    Frequent Repairs: If your furnace needs constant repairs, replacement might be more cost-effective in the long run.

  • How often should I have my central AC unit serviced?

    We recommend servicing your central air conditioning unit at least once a year. Routine maintenance can help improve energy efficiency, extend the lifespan of your system, and prevent costly breakdowns. Spring is the best time for a tune-up before the hot weather sets in.

  • What is involved in a commercial HVAC system maintenance?

    For commercial HVAC systems, maintenance generally includes:


    Cleaning the system: Ensuring that the filters, coils, and vents are clean for optimal airflow.

    Checking refrigerant levels: Low refrigerant can affect system performance.

    Inspecting the thermostat: Ensuring it

    s working properly and calibrated correctly.

    System inspection: Checking for any signs of wear and tear, leaks, or potential issues that could lead to system failure.

    Replacing filters: Keeping filters in top condition to avoid inefficient operation and improve air quality.

    Regular maintenance helps prevent costly downtime and keeps your business running smoothly with minimal disruption.

  • How long does a furnace installation take?

    The installation time for a furnace depends on several factors, such as the type of furnace being installed, the complexity of your home

    s HVAC system, and whether any additional ductwork is required. On average, most installations take 4-6 hours. Our team will always give you an estimated timeframe before beginning the work.

  • Can you help with emergency HVAC repairs?

    Yes! We understand that HVAC emergencies can happen at any time, which is why we offer 24/7 emergency HVAC repair services. If your furnace breaks down during the winter or your AC fails during a heatwave, you can count on us to be there quickly to restore comfort to your home or business.

  • Do you offer financing options for HVAC system installations?

    Yes, we offer flexible financing options for furnace installations, central air conditioning systems, and other HVAC services. We strive to make it easy for our customers to invest in their comfort, and financing can help break down the cost into manageable monthly payments. Contact us for more details about available financing options.

  • How can I improve the efficiency of my HVAC system?

    Here are a few tips to keep your HVAC system running efficiently:


    Change filters regularly: Dirty filters restrict airflow and reduce system efficiency.

    Seal air leaks: Ensure there are no gaps in your windows, doors, or ducts that could let cold or hot air escape.

    Use programmable thermostats: Set your thermostat to adjust temperatures when you're away or sleeping.

    Schedule annual maintenance: Regular check-ups can catch small problems before they become expensive repairs.

  • What should I do if my HVAC system is not cooling/heating properly?

    If your furnace or AC is not working as expected, try these troubleshooting steps:


    Check the thermostat: Make sure it's set to the correct temperature and mode (heating or cooling).

    Inspect air filters: Dirty filters can block airflow and reduce efficiency.

    Look for power issues: Ensure the unit is properly plugged in and check for any tripped breakers.

    Check the outdoor unit: For cooling, ensure the outdoor condenser is clear of debris.

    If these steps don

    t resolve the issue, call us for a professional inspection and repair.

  • Do you provide service for both residential and commercial properties?

    Yes! We proudly serve both residential and commercial customers. Whether you need a new furnace for your home or HVAC maintenance for your business, we have the expertise to handle both types of properties efficiently.

  • How can I schedule an appointment or request a quote?

    Scheduling an appointment or requesting a quote is easy! You can call us at 8122562445 or fill out the contact form on our website. One of our team members will get back to you promptly to schedule your service.

  • What brands of HVAC systems do you install and repair?

    We work with many trusted HVAC brands, including but not limited to:


    Carrier

    Trane

    Lennox

    Rheem

    American Standard

    If you have a specific brand or model in mind, let us know, and we can discuss the best options for your home or business.

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